Case Study:

TECHNOLOGY COMPANY TAKES DOCUMENT STORAGE OFFLINE

Technology Company Takes Document Storage Offline;
Recall™ Moves Document Management in the Right Direction

Customer Profile 
Global technology company operating in Europe, the U.S. and Asia-Pacific.

Challenge 
Transference of complete records inventory. Scheduled delivery of required folders. Compliance factors.

The Recall Solution 
Full-service document storage solution with several retrieval options. Highly secure storage at state-of the-art information center. Detailed reporting and on-time delivery via inventory management system (ReQuest® Powered by OnBase® Web).

Functional Details 
Perimeter protection lighting; alarms; closed-circuit television (CCTV); and digital video recording (DVR). GPS, alarm-equipped transport vehicles. RFID bar-coding, cataloging and archiving.

Results
  • Security – Global security facility standards. Stringent operating procedures.
  • Efficiency – Reduced costs to maintain and store archives. Redirected staff to more profitable functions of business.
  • Customer satisfaction – Recall awarded contract for additional locations/sites.
  • Sustainability – Business excellence and reliability. Compliant, long-term, strategic solution.

Recall Folder

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